Discover how AI is revolutionising libraries

UC's director of libraries speaks at international symposium

At an international symposium held in South Africa experts discussed how artificial intelligence (AI) and robotics are transforming libraries world-wide. 

headshot of May Chang

May Chang, Information Technology director at the University of Cincinnati Libraries. Photo/UC Marketing + Brand.

The symposium was covered in an article on msn.com and cited the opinion of May Chang, Chief Technology Officer at the University of Cincinnati Libraries, who emphasized the importance of critical thinking in the era of AI.

In the article, Chang notes that “tools for creating or detecting AI-generated content are not fail-proof, and the human-in-the-loop and critical thinking skills are still necessary." She urged students and academics to verify references, citations, and statistics from AI-generated content, as AI outputs are only as reliable as the data they were trained on.

Chang also cautioned the need for vigilance in maintaining academic integrity and the accuracy of information provided by AI systems, which may still carry inherent biases or errors.

“They must check for inconsistencies and inaccuracies in the text, even though it may sound confident. Be aware that potential bias in the output of AI-generated content is only as good as the data it was trained on. “Garbage in, garbage out” applies, she said.

One key theme highlighted at the symposium was that AI would complement—not replace—library staff, as AI tools are now used for tasks like cataloguing, issuing, and renewing books. This shift means that library employees will undergo training for more specialized roles, ensuring that they adapt to the evolving landscape of library services.

Read the entire msn.com article

Featured image at top: iStock Photo/metamorworks. 

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