Catalyst maintenance set for October
Catalyst will be unavailable 2 p.m., Friday, Oct. 10, until 6 a.m., Monday, Oct. 13
Catalyst, the University of Cincinnati's student information system, will be unavailable from 2 p.m., Friday, Oct. 10, until 6 a.m., Monday, Oct. 13, during a planned IT maintenance window that coincides with the university’s Fall Reading Days schedule.
The maintenance will improve student information system performance, reliability and security.
What you can expect
Catalyst will not be accessible to students (or their parents/families), faculty or staff members until the maintenance window ends at 6 a.m., Monday, Oct. 13.
What you need to do
Before the upgrade starts
We recommend you complete any university-related business that requires you to login to Catalyst (https://catalyst.uc.edu) before 1 p.m., Friday, Oct. 10.
Here’s a list of common tasks that will not be available until access is restored at 6 a.m., Monday, Oct. 13:
- Update grades.
- Submit transcript requests, grade replacements, etc.
- Pay university-related bills.
- Or complete regular Catalyst business processes.
After the upgrade ends
Need help?
Please contact the IT Service Desk if you experience any Catalyst issues following this necessary IT maintenance window.
- Submit a ticket.
- Or call us.
- Dial (513) 556-HELP (4357) or (866) 397-3382 from your personal phone.
- Dial 6-HELP (4357) from a university phone on campus. Then, select option 2.
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